Our Policies
jaccuzzi villa resort thekkady
Forest Canopy Privacy Policy

We all know the importance of information and the role it plays in our everyday life. Forest Canopy Thekkady recognizes this and the privacy and security of your information is of prime concern to us. Whether you are just visiting our website and its services, booking a room or browsing through our property services, we want you to trust that the information provided by you is properly managed and protected by us.

This Privacy Policy is issued by Forest Canopy Thekkady (hereinafter referred to as “Forest Canopy”, “we” or “us” or “our”), we work towards providing our guests with worthwhile and satisfactory experiences. We value each of our guests and your faith in us lets us deliver an extraordinary and satisfactory level of service.

Through this Privacy Policy, we tend to explain more about how we collect and manage your information whilst you interact with us through various mediums. It also explains the purposes for which we collect your personal information, the other parties that we may or may not share it with, and the various steps we have taken to ensure data security and privacy. We advise you to carefully go through this Privacy Policy issued by us before availing any of our products and/or services.

Information We Collect
Information That You Give Us

With the use of our website, you may provide us with certain information that enables us to personally identify you. We collect information from you when you confirm a booking through our reservation system online. The information that we collect during this course of the reservation and stay may include:

Information That We Get From The Use Of The Website By You

We also get access to certain information when you visit our website and browse through it. We collect information regarding the visitor’s country, the Internet Protocol (“IP”) address, the Media Access Control (“MAC”) address and certain other information from your device may be collected automatically and stored by us.

Information Stored On Your Computer

When a user visits our website, we may store some information on their computer; this unit of information may be in the form of a “Cookie” or any other similar file.

What is a Cookie?

A cookie is a tiny text file that is stored in your browser by a web server. We use this information to identify your browser the next time you visit our website and its services. You can look into the browser instructions and settings to learn more about cookies and their functions.

How We Use This Information

The information collected by us is primarily used to provide the best experience for every user who visits our website and our products and services. We make use of this data only for the purposes mentioned here in the privacy policy or for the uses disclosed to you at the time of collection or otherwise authorized by law and you. The data collected herein may be used for the following purposes.

Who We Share Your Information With

We share the above-mentioned information with the hotel in order to provide you with easy and customized products/services. We may also share this information with a third party for the purpose of market research and data analytics. We only share this information with those parties that comply with our privacy requirements. Apart from the above-mentioned purposes, we do not share your information with any other third parties without your consent.

Location Information

We may receive information regarding your location while you browse through our website or book a service through it. This information lets us sort out customized offers/services for you. Your location preferences can be set and modified by accessing your browser settings.

How Do We Secure Your Information And Manage Your Preference

We are committed to protecting the confidentiality and security of each bit of information that you provide to us. For this, technical, physical and organizational security measures are put in place, to protect against unauthorized access, disclosure or damage of the information provided by you. We have also ensured that you are provided with all the necessary tools to control the information that you share with us.


Our website is not intended for the use of children who fall under the age of 18 without the guidance or involvement of the parent/guardian.

Changes To The Privacy Policy

At times, we may change, modify or amend our Privacy Policy in order to comply with the evolving legal and regulatory needs of our business. A timely review of this Privacy Policy is encouraged by us, in order to keep up with the new updates rolled out by us.

How To Contact Us

To request a review, update or delete your personal information provided to us – reach out to us or submit a request to info@forestcanopy.in . We will respond to your requests within a span of 30 days.

Other Hotel Policy

Cancellation Policy: Summer season

Cancellation Policy: - winter season